GrooveTie Privacy Policy

Last updated: 3/7/2025

Welcome to GrooveTie! Your privacy is important to us. This Privacy Policy explains how GrooveTie collects, uses, and protects your information when you use our platform. By using GrooveTie, you agree to the terms outlined below.

1. Information We Collect

We collect the following types of information to provide and improve our services:

1.1 Information You Provide to Us

• Account Information: When you sign up for GrooveTie, we collect your name, email address, phone number, and password.
• Profile Information: You may provide additional details such as your artist name, profile picture, bio, and links to social media.
• Payment Information: If you choose to monetize your content, we collect payment details for payouts (processed through third-party payment providers).
• Communications: If you contact us for support or inquiries, we collect information about your request.

1.2 Information We Collect Automatically

When you use GrooveTie, we automatically collect certain information, including:

• Usage Data: Interactions with content, streams, likes, comments, and time spent on the platform.
• Device Information: Device type, operating system, and app version.
• Log Data: IP address, timestamps, browser type, and access logs.

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, improve our services, and analyze trends. You can manage cookie settings through your browser.

2. How We Use Your Information

We use your information to:

• Provide, operate, and personalize GrooveTie for you.
• Enable artist-fan engagement and content monetization.
• Improve user experience, troubleshoot issues, and optimize platform performance.
• Communicate important updates, such as service notifications, changes, and promotional offers (with your consent).
• Prevent fraud, enforce security measures, and ensure our Terms of Service compliance.

3. How We Share Your Information

We do not sell your data. However, we may share your information in the following cases:

• With Other Users: Your profile and uploaded content are visible to other users on the platform.
• With Service Providers: We work with third-party providers (e.g., payment processors, cloud hosting) that help operate GrooveTie. These providers only have access to necessary data and are bound by confidentiality agreements.
• For Legal Reasons: If required by law, regulation, or to protect GrooveTie’s rights and users.

4. Your Choices and Controls

You have control over your personal data. You can:

• Update or Delete Your Account: Edit profile details at any time or request account deletion.
• Manage Notifications: Control email and push notification preferences.
• Withdraw Consent: If you previously consented to data processing, you can withdraw that consent at any time.

To exercise any of these rights, please contact us atcontact@groovetie.com.

5. Data Security

We implement security measures to protect your data from unauthorized access, alteration, or loss. However, no system is 100% secure. We encourage users to use strong passwords and remain cautious when sharing personal details.

6. Data Retention

We retain your data as long as your account is active. If you request account deletion, we will remove your personal data, except where legally required to retain certain records.

7. Children’s Privacy

GrooveTie is not intended for children under 13 years old, depending on jurisdiction. We do not knowingly collect data from minors. If we learn of unauthorized data collection, we will delete it.

8. Changes to This Privacy Policy

We may update this policy from time to time. If we make significant changes, we will notify users through the app or email. Your continued use of GrooveTie after updates constitutes acceptance of the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• 📧 Email: support@groovetie.com
• 🌐 Website: www.groovetie.com